
As the worldwide spread of COVID-19 enters the Maldives, Allied Insurance announced that changes will be brought to the company’s services, from 18th Match onwards. According to the leading insurance provider, this decision was taken for the protection of customers.
From 15th March, Allied Expatriate Policy will be available online through Allied’s portal. Through the company’s Mobile App and Insurance Portal, customers can access Travel insurance, Motor insurance, Cargo insurance and Home content.
If a policy is not available online on the portal and mobile app, customers will be able to access it by calling the company’s free number 1600 and emailing to sales@allied.mv; sales@ayady.mv. For example, Allied’s Boat or ‘dhoani’ insurance.
Health insurance customers can issue claims online. In order to issue claims of other insurances, customers can use the company number and email. Claims will be processed without a halt.
Under the measures taken due to Covid-19 pandemic our offices will be closed till 26th March. In the meantime we have switched to online services and will be serving you via our digital channels. Help us spread the word. And do wash your hands frequently. #AlliedOnline pic.twitter.com/dKe870IXvI
— Allied Insurance (@alliedmv) March 18, 2020
Claims and other bills will be paid through bank account transfers. Premium or contribution payments will also be accepted through bank payments. After transferring, customers are required to email the transcript along with policy number and payment amount (if paying for more than one policy).