Bank of Maldives’ New Director of Operations

Monday 9th of March 2020

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3 mins

Bank of Maldives’ New Director of Operations

Bank of Maldives announces its new Director of Operations, Ms. Laura Jamieson. “Laura’s expertise will help us transform and strengthen our operational processes to ensure we meet and improve on the service standards that are expected by our customers,” stated BML CEO and Managing Director.

Laura joins us today and brings years of expertise to lead our Operations team. She believes that all women have a powerful set of guiding beliefs, and future leaders are built by mentoring and sharing the knowledge we have. #IWD2020 pic.twitter.com/NHGPLr7vQN
— Bank of Maldives (@bankofmaldives) March 8, 2020

Laura has over 30 years of experience in retail financial services and is an industry specialist in customer experience, operations and business transformation. Her past experiences include Head of Customer Experience Improvement and Head of Operational Excellence for Barclays Bank’s retail and business division in UK.

She was also the Director of Business Operations at Ivobank Ltd, and Head of Operations and Continuous Improvement at Santander in UK. Most recently, she was Transformation Programme Director for Anglian Water, where she led a large scale operational and IT transformation program.

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