Heritance Aarah, a renowned all-inclusive barefoot paradise in the Maldives, has teamed up with Leading Quality Assurance (LQA), a UK-based organization known for enhancing hospitality standards. This partnership marks a milestone for the resort, which is the first in Aitken Spence Hotels and the first Sri Lankan hotel chain to adopt LQA standards, positioning itself as a leader in quality excellence.
LQA’s focus is on evaluating guest experiences through globally recognized benchmarks, emotional intelligence, and brand-specific standards. With LQA’s actionable insights, Heritance Aarah aims to refine its services, enhancing guest experiences and competing effectively on the world stage.
The resort’s commitment to excellence is already recognized with accolades such as being named the Best Beachfront All-Inclusive Family Resort by Forbes and the Best Resort in the World – Indian Ocean by Condé Nast Traveller Readers’ Choice Awards. As the first LEED Gold-certified property in the Maldives, Heritance Aarah underscores its dedication to sustainability.
Through its partnership with LQA, Heritance Aarah will further enhance service standards at key touchpoints, including reservations, check-ins, and the overall guest journey. This initiative aligns with the resort’s mission to provide seamless and unforgettable experiences.
Known for its world-class culinary offerings and wellness activities, Heritance Aarah continues to set itself apart as a leader in both hospitality and sustainability, ensuring every guest leaves with extraordinary memories.