Ooredoo Group continues to support customers across its global footprint with both digital solutions and relief measures. Ooredoo has significantly optimised network performance and enhanced internet speeds, enabling social distancing, seamless home schooling and access to home entertainment. While helping businesses, the company has also taken action to ensure the safety of its employees.
Ooredoo is providing Supernet Business, enabling businesses to connect their employees via high-speed broadband to work from home. This is in addition to providing private connections so that teams can securely access their intranet applications and conferencing services. Ooredoo is providing free internet support for government institutions and other stakeholders who are part of the national emergency response. They are also providing free delivery for SIM cards purchased online.
Ooredoo’s digital business experts are supporting a wide range of organisations across the country – from SOHOs and SMEs to large enterprises, across the public and private sectors – to develop remote working capabilities, unified communications and collaboration. The company is already seeing strong demand for remote working solutions, such as the Ooredoo Business Collaboration Solution and Ooredoo Conferencing, with Cisco WebEx Teams providing a simple, secure and complete set of collaboration tools.
Ooredoo has successfully launched its first eShop for business customers and is ensuring home delivery for orders. Also, the company is currently developing a videoconferencing solution using WebEx, which will be available in the near future to further support customers.
To support business customers in their efforts to work efficiently and effectively, Ooredoo is accelerating the launch of Cisco Webex Teams and a Work-From-Home internet solution, while Indosat Ooredoo has designed a special mobile package for businesses.
Ooredoo has provided upgrades to its business customers' data services, encouraging them to work remotely using digital platforms such as Skype for Business.