Latest Updates by Emirates Airline

Wednesday 15th of April 2020

Latest Updates by Emirates Airline

Emirates Airline has brought changes to their coronavirus refund policy and also their Speicial Flight Program.

Emirates reveals new coronavirus refund policy

Emirates is now offering three options to its customers affected by flight cancellations and travel restrictions:

Keep your ticket: All Emirates tickets booked before May 31st for travel up to August 31st will be automatically extended for 760 days. Customers holding such tickets can be assured their tickets will be honoured, and they can rebook when they decide to travel.

Request a travel voucher: Travel vouchers are valid for one year from the date the voucher was issued and can be extended for a second year. The voucher can be used for any Emirates product or service, which means customers can use it to offset charges for flights to any destination in any cabin class, or other services. No change fees apply to this voucher, so customers will have more flexibility to reschedule when they are ready to travel again.

Refunds: Customers who have opted to keep their ticket or opted for a travel voucher can still apply for a refund if they are unable to travel. There will be no refund penalties.

Seven New Destinations for Special Flight Program

Emirates is adding seven new services to its special flight programme including Jakarta, Manila, Taipei, Chicago, Tunis, Algiers and Kabul. The services will help foreign nationals in the UAE return to their home countries.