Lily Beach Resort & Spa Brings Home British Airways Holidays Award for Customer Excellence.

Saturday 13th of November 2021

The British Airways Holidays is one of the UK’s leading tour operators that uses customer feedback and reviews to identify top-rated hotels as part of its commitment to providing high-quality holidays. The reviews are collected from genuine customers via an independent and impartial third-party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten.

Based on unbiased guest reviews, Lily Beach Resort & Spa won the award for Customer Excellence by scoring an impressive overall rating of 9.5/10. Despite the challenges the resort faced due to the pandemic outbreak in 2020, their excellent services and charisma have won Lily Beach the hearts of their guests. The Group Director of Sales & Marketing at Lily Beach Resort, Desislav Gosposdinov celebrated the unique and exceptional customer service provided to each guest by the crew members of the resort. Their hard work and dedication were much appreciated and Desislav promised for the continuation of the amazing services to their future guests to come.

Congratulations from Coral Glass Team!