Singapore Airlines Offers Complimentary Unlimited Wi-Fi Aboard Flights

Wednesday 1st of February 2023

Singapore Airlines (SIA) is introducing complimentary unlimited in-flight Wi-Fi for all customers flying aboard Business Class as well as members of its PPS Club and PPS Club supplementary card holders. Adding to the enhancement, KrisFlyer members can also now enjoy free three-hour Wi-Fi plans in Premium Economy Class and free two-hour Wi-Fi plans when travelling in Economy Class.

Customers of SIA who are not KrisFlyer members or even members who have run out of their complimentary plans can reap the benefits of SIA’s all-new and improved Wi-Fi price plans. Prices are measured hourly with US$ 3.99 spent for an hour whereas US$ 8.99 unlocks three hours. To get access to Wi-Fi for the entire flight, customers can also opt to pay US$ 15.99 and enjoy the perks of seamless connection throughout their flight.

These innovative elevations further enhance customer in-flight experience on SIA, with the Airline’s Suites and First Class customers already receiving complimentary unlimited Wi-Fi. Owing to SIA’s intriguing initiative, it also becomes the first airline to provide complimentary unlimited Wi-Fi in all its passenger networks of Suites, First Class, Business Class and PPS Club members.

Speaking about the upgrade, the Senior Vice President Customer Experience of Singapore Airlines, Mr Yeoh Phee Teik remarked “Staying connected, even at 35,000 feet in the air, has become an essential aspect of the travel experience. With our enhanced Wi-Fi offerings, SIA’s customers can stay in touch with their loved ones, post photos and videos on their social media channels, or keep updated on the latest news. These changes are in response to customer feedback, and part of SIA’s continuous investment to elevate the travel experience and maintain our leadership position.”