Hilton introduced CleanStay program in partnership with RB, makers of Lysol® & Dettol®*, to help deliver a cleaner stay for guests from the moment they enter the properties. In the Maldives, Hilton has 3 resorts: Conrad Maldives Rangali Island, Waldorf Astoria Maldives Ithaafushi and SAii Lagoon Maldives Curio Collection.
As you step into the properties, you are encouraged to use the digital check-in for a contactless arrival experience. When you book direct on Hilton.com or with the Hilton Honors app, you can check-in, choose your room, access your room with a Digital Key and check-out using your phone. For those guests who do not have access to the digital technology, physical distancing measures will be in place.
When you arrive to your room, you’ll find the Hilton CleanStay Room Seal with Lysol* protection over the door, which lets them know that their room was professionally deep cleaned since the last guest — and that no one has entered their room since that cleaning. After the room is thoroughly cleaned, staff replace the towels and make up the bed with freshly laundered linens and the housekeeping inspector verifies the room meets the CleanStay standard.
Conrad Maldives Rangali Island and Waldorf Astoria Maldives Ithaafushi will still have daily housekeeping. However, guests can adjust their frequency or opt-out of housekeeping by contacting the front desk. Guests are invited to tailor their housekeeping services to their comfort level in all Hilton properties.
Further, Hilton makes sure the proper measures are taken to keep the public areas and all amenities are safe to use. Guests will find disinfecting stations with wipes and hand sanitizer, and both public and Team Member areas are cleaned at scheduled intervals, including hourly maintenance of high-touch areas like elevators and bathrooms. You may notice increased cleaning and additional changes to regularly offered amenities, such as the fitness center, pool and spa.
Changes to hotel restaurant service include the spacing of tables and chairs to promote proper physical distancing between guests while maintaining our increased hygiene standards, offering biodegradable, disposable dishware and flatware upon request and where in-room dining is provided, contactless deliveries will replace rolling cart deliveries.