Introducing Sun Siyam Cares Program, a Worry-free Stay at Sun Siyam Resorts

Tuesday 7th of July 2020

Introducing Sun Siyam Cares Program, a Worry-free Stay at Sun Siyam Resorts

Sun Siyam Resorts launches Sun Siyam Cares program, designed to offer you a minimal contact experience and implemented with the utmost safety, health and wellbeing in mind, to ensure an environment that is safe and healthy for both our team and guests. So when you return to Iru Fushi, Iru Veli, Vilu Reef and Olhuveli, you’ll have a worry-free relaxing stay.

Front Desk Operation

All guests will be required to check-in online through website for a contactless check-in. Guests will receive a temperature check upon arrival and randomly throughout their stay and our team have been trained to identify any guests with respiratory symptoms. Floor markers for safe distancing at front desk and all major outlets will be placed. Guests will be provided with safety amenities such as mask, gloves and sanitizers upon request.

Housekeeping

Daily housekeeping service will be discontinued for safety assurance, and will be available upon guest request only. Each room will be cleaned and then sealed as there will be a 24-hour vacancy period between each guest arrival to ensure each room is kept scrupulously clean and hygienic. All surfaces, including identified high touch points such as door handles, drawers, TV remote and bedside tables will be cleaned and disinfected.

Restaurants & Dining

All restaurants and bars will have social distancing in place, with tables at least 1.5 meter apart from each other. Sunbeds in pool and beach areas will also follow social distancing protocols. Restaurant menus will be available through QR code scan, on request iPad and printed menus will be made available. Buffet restaurants will require prior booking. A team member will assist with the food service as there will be no self-service.

Public Areas

A dedicated sanitation team has been employed to frequently disinfect and sanitize all public areas. Sun Siyam Resorts will be using Ecolab cleaning products. These are environmentally friendly and comply with the stringent WHO and Maldivian government guidelines. Hand sanitation dispensers will be placed at points of entrance in all public outlets.

Facilities

All outlets including water sports, diving centre, gym will be available in compliance with social distancing. The Spa will require pre booking through designated messaging or by dialing the spa extension and all guests will be required to shower prior to any treatment. There will a limitation on the number of children allowed at the Kids Club at any given time, hence early booking is recommended. Further, certain activities at the resorts will be limited.