New Normal & How to Live it by Afeef Hussain
Thursday 18th of June 2020
New Normal & How to Live it by Afeef Hussain
Afeef Hussain, The Regional Director of Training, Development and Quality Assurance at LUX* Resorts & Hotels and Certified John Maxwell Speaker, coach and trainer, shares what he believes is how we should address and think about the topic of "New Normal". Afeef was also awarded the title of "100 most influential Global HR Professionals" by World HRD Congress 2016 and has been in the hospitality industry for over 14 years.
“Wearing a mask when going outside doesn't describe one's behavior as a new normal” - Afeef Hussain
The term ‘new normal’ came as a way to describe how we should behave post-pandemic either in a short or a medium-term. As Afeef believes, New Normal is the mindset that you will bring around and live by post-pandemic. For instance, before this crisis, in our community, we may have seen people with the behavior of not respecting the queue lines in shopping complexes, banks or other places which require services through a queue line. The new mindset requires you to be calm and understanding towards others in the queue line, service provider and everyone else around you.
“The new normal mindset requires us to be more compassionate towards each other.” - Afeef Hussain
Listen attentively to understand rather than reply and share moments of empathy when needed. Be interested to know each other proactively and develop a sense of urgency. Be genuine and human in all your dealings. Taking personal responsibility in every single aspect of your life and others around you and replacing mediocre things we used to accept and with excellence.
10 things you can do to live this new mindset
- Do your part and duty of civic responsibility by following the guidelines provided by the Health Authorities and Agencies that manage this crisis.
- Watch your behaviors; post-pandemic, how you behave will impact the health of others and how they behave will affect yours.
- Develop good thoughts daily and find something to be grateful; share a moment of gratitude with your family, friends and community.
- Take personal responsibility; when you see something wrong, don't just ignore it. Take action at your level to make it right.
- Live by the mindset of hope and encourage each other.
- Continue and create the momentum of all the good habits that you have developed during the lockdown or home confinement. May it be healthy eating habits, fitness programs, practicing daily prayers, spending time with your family, check on your friends and neighbors through social platforms. Don't let these go away. You were lucky you had an opportunity to develop and enhance these habits which we should practice anyway.
- Take your actions based on the facts rather than the opinions. Always check the right information. Don't react; take a moment to think before you respond.
- Take care of yourself – don't be too hard on yourself; if you can't take care of yourself, you won't be able to give love and care to others. New mindset requires you to pay more attention to yourself.
- Don't blame others for various challenges post-pandemic; Always ask yourself "what can you do to make it right and change the situation". Blame & shame won't help anyone.
- Leave places and people better than you found them; share a smile, compliment or thank whenever you receive a service or help from someone.