Qatar Airways Brings Home Remarkable Awards At APEX/IFSA Awards 2021

Sunday 5th of December 2021

At the APEX/IFSA Honors, Qatar Airways won the titles of 'World Class' airline and '2022 Five Star Global Airline,' as well as two other awards, including the APEX Passenger Choice Awards for Best Food & Beverage and Best Seat Comfort.

Throughout the epidemic, the airline has been praised for its unwavering focus on innovation and unwavering dedication to provide the industry's most premium passenger experience!

At the 2021 APEX/IFSA EXPO, the 'World Class' rating was revealed as a new "North Star" for airlines, designed in partnership with aviation guest experience consultant Yates and Partners to acknowledge excellence across a range of distinct parameters.

These metrics focus on the topics that matter most to twenty-first-century travelers, including as safety, well-being, and sustainability, as well as superior service, brand integrity, space and comfort, customer recognition, and cuisine relevance.

Airlines must undertake lengthy audits by industry professionals who score every aspect of the guest experience over many flights, in every class, in order to achieve a 'World Class' designation. Qatar Airways was honored for "excellent service, impeccable dish presentations, and distinctive design," as well as "ultimate quality and detail management, spacious space and seat ideas, and guest experience innovation."

Sharing his enthusiasm on the world-class recognition awards, the Group Chief Executive of Qatar Airways, Akbar Al Baker was honored to be named among the first ‘World Class’ airline as well as ‘2022 Five Star Global Airline’ in the APEX Official Ratings. Akbar further expressed his gratitude for the industry and the passengers for recognizing the commitment of the airline.