The Qatar Airways App – Your Contactless Travel Companion
Friday 7th of August 2020
The Qatar Airways App – Your Contactless Travel Companion
Qatar airways continue to invest in award-winning, five-star products and services across all stages of customers’ journey, and digital technology plays an important role in this. The airline’s mobile app is the perfect travel companion for passengers and supports a more contactless journey. Branded for their smooth and seamless journey onboard, the airline is working to ensure that their digital products are to be world-class.
With an updated, intuitively designed look and feel, the Qatar Airways mobile app now presents a personalized home screen that provides the most relevant information to each user. For those with an upcoming flight, the mobile app’s existing ‘My Trips’ feature will now be displayed on the home screen, highlighting the most important information at each stage of their journey. Passengers can select their preferred seat and meals in advance, check-in online, download their boarding pass to a mobile wallet, and generate a baggage tag to print and attach to their luggage at home.
Passengers can also enable notifications through the mobile app to receive important alerts about their upcoming flight. Throughout the passenger’s journey, the mobile app can be used to track baggage and book ‘Meet and Assist’ services at Hamad International Airport in Doha.
Before travel, customers can use the mobile app to check the latest information on country and travel requirements, including visa and passport information. Providing seamless booking options, the mobile app also includes a camera tool, allowing passengers to capture a photo of their passport or payment card without having to manually enter this information upon check out. For those without a current booking, special offers will be displayed, tailored to their location.
Meanwhile, members of Qatar Airways’ loyalty programme, Privilege Club, can use the app to seamlessly log in with fingerprint or facial recognition, book a trip using Cash + Qmiles, redeem Privilege Club awards, and much more. Members of Qatar Airways Privilege Club will earn 1,000 Qmiles when they download the mobile app.
Qatar Airways is now flying more than 500 weekly flights to over 75 destinations. To ensure travellers can plan their travel with peace of mind in the current climate, the airline has extended its booking policies to offer even more choice to its passengers.
Additionally, Qatar Airways has robust onboard safety measures in place for passengers and cabin crew. Onboard, all Qatar Airways passengers are now provided with a complimentary protective kit.